Userguest, a leading innovator in hotel technology, has successfully closed a €2.2 million seed funding round, marking a significant milestone in the company's growth journey. This investment, spearheaded by Al Mada Ventures and supported by CDG Invest, Saviu Ventures, UM6P Ventures, Kalys VC, Plug & Play, and prominent business angels Philippe Limes and Thane Kuhlman, positions the company for rapid expansion and innovative product development.

Empowering Hoteliers with Cutting-Edge Technology

Since its inception, Userguest has dedicated itself to empowering hotels worldwide by optimizing direct revenue through personalized and automated solutions. Founded in 2018 in Amsterdam, the company has expanded its operations to more than 30 countries and helped generate over $100 million in direct revenue for its clients. The company’s core mission is to equip hoteliers with the tools to maximize revenue and reduce dependence on online travel agencies (OTAs) through personalized messaging and intelligent incentives designed to increase direct bookings via hotel websites.

Investors' Confidence in Userguest’s Vision

Commenting on the success of the funding round, Hicham Benyebdri, co-founder of Userguest, expressed excitement about the company’s future trajectory. He emphasized that the investment is a strong validation of the confidence investors have in Userguest's vision of creating an automated platform that boosts conversions and revenue for hoteliers. The company’s focus on delivering innovative solutions has already earned the trust of leading hotel brands around the globe, and with this new capital, Userguest is poised to scale its impact and deliver even more value to both hotels and their guests.

Investor Enthusiasm for Innovation and Growth

Investors who led the funding round expressed their optimism about Userguest's potential. Yassine Soual from Al Mada Ventures highlighted Userguest's commitment to innovation and customer satisfaction as key factors that set the company apart in the hospitality technology space. He noted that Userguest’s impressive track record, coupled with its focus on addressing the critical needs of hoteliers, positions it as a leader in its field. Soual further emphasized that this funding will enable Userguest to accelerate its growth and continue offering exceptional value to its clients.

Similarly, Nawfal Fassi Fihri from CDG Invest praised Userguest's resilience and adaptability in navigating the challenges faced by the hospitality industry. He expressed confidence in the company’s ability to drive sustainable growth, supported by its dedicated team and innovative solutions, and shared his excitement to be part of this transformative journey.

Aiming for Rapid Expansion and Product Innovation

The primary focus of this funding round is to fuel Userguest’s growth and drive the introduction of new, cutting-edge features and products aimed at enhancing hotel website performance. The company plans to invest a substantial portion of the capital into expanding its sales team, enabling deeper market penetration and reinforcing its position as a market leader in direct revenue optimization for hotels. The investment will also support the development of a new product designed to address a critical market need within the hospitality industry, with more details on its launch expected soon.

According to co-founder and CTO Ahmed Chami, Userguest is preparing to unveil several groundbreaking features aimed at increasing direct bookings for hotels, which will further solidify the company’s reputation as a forward-thinking leader in hotel technology. Chami noted that these innovations will set new industry standards and offer significant value to both hoteliers and travelers.

A Collaborative Effort Driven by a Dedicated Team

Userguest’s rapid success can be attributed to the tireless efforts of its team and the unwavering support of its partners and investors. Co-founder Assil Bernossi expressed deep gratitude for the contributions of the team, acknowledging that their hard work has been instrumental in the company's achievements to date. Bernossi also extended appreciation to the company's investors, whose belief in Userguest's mission has been crucial in driving its success. Together, they have pushed the boundaries of what is possible in the hotel tech space.

Userguest's €2.2 million seed funding round marks a transformative moment for the company as it accelerates its growth and deepens its commitment to delivering innovative, revenue-optimizing solutions for the global hospitality industry. With a dedicated team, strong investor backing, and a clear vision for the future, Userguest is well on its way to becoming a leader in hotel technology. The company's relentless focus on innovation, customer satisfaction, and sustainable growth ensures that it will continue to thrive in an evolving industry, empowering hotels worldwide to maximize their direct revenue and enhance guest experiences.